TrueAccord uses behavioral analytics and personalized messaging to get late and delinquent customers to pay up, recover and come back to being paying customers.
- Collects publicly available data about debtors to create a rich dataset teaching the system how to approach them
- Communicates with debtors via multiple channels
- Uses a process designed according to latest behavioral economics research to negotiate with them and understand the root of their inability and/or lack of willingness to pay
- Manages the payment process
- Presents insights back to the merchant