ServiceRage helps consumers find companies with great customer service.
We monitor feedback on Facebook and Twitter and rank companies according to their ratio of positive to negative comments.
Our sentiment analysis uses a combination of algorithmic classification, editorial judgement and user feedback.
We believe consumers want great service and a good price - not the cheapest deal at all costs.
Our focus on service quality complements the price focus of traditional comparison sites.
Currently, we address Australia's consumer markets for Banking, Health Insurance, Energy and General Insurance - industries where service is a key component of the product offer but difficult to assess at the time of purchase.