ReviewTree is a platform for collecting, analyzing and distributing customer feedback for SMB's.
The system encourages customer feedback through a "You Rate-We Donate" approach, allowing consumers to select charity for donation.
Response rates are 40%-70%.
Feedback is organized into dashboard to show Business Key Performance Indicators like Net Promoter Score, Top Referral Agents, and top "Need to Improve" items.
Online KPI's like # of Reviews, Overall Rating, Online Visibility Score, and Social Reach are also tracked. Daily, Weekly and Monthly Summaries emailed to business.
Customers with positive comments can opt to share online, via social or review sites, to double the donation amount.
40% do this.
Social Fans: + 94%
Social Comments: + 475%
Average Review Rating: + 34%
Online Reviews: + 3,100%
Higher Local Search Rankings:
See ranking for "Glastonburychiro . com" in