Problem: 25+ million small off-line businesses in the US need new customers. Referrals from happy clients are are the best source of new customers, but small businesses don't have the time, tools, and skills to effectively engage in relationship marketing.
Our Solution: Referlia is a SaaS tool that brings automated Customer Relationship Marketing (referral marketing, business intelligence, CRM) to small offline business for $79/month.
How it works: We use customer satisfaction (Net Promoter) surveys and transactional thank you emails to elicit feedback, reviews, and referrals for small businesses from their clients.
- More new customers
- Time savings. Referlia handles the entire process (customer satisfaction surveys, referral requests, follow-up, tracking who referred) so the small business can focus on serving their clients.
- Customer data. Referlia tells a business which customers are promoters and why.