As a customer trying to inquire about a product from a brick and mortar store, we are frequently left unsatisfied and helpless trying to get in store information.
Qurious is that platform that allows customers to send a simple query via SMS, mobile app, or web that gets mapped to the appropriate retail store associate who can answer their question. We then allow the associate and the customer to communicate via a chat / SMS text system that can quickly evolve into a video conference if the customer needs a visual aid. In addition, we provide the customer the opportunity to purchase that item right away from their phone, placing the order with the in store associate. We streamline the process of querying retail stores for customers, and streamline the process of converting those questions into purchases for the retailer while efficiently utilizing the in store associates available.