Anonymous incident reporting, investigation and resolution. Reports via call center, web, smart phone, IVR initiated by any stakeholder. Concerns of HR, ethics/compliance, loss prevention, antibullying, teacher assessments, etc. Case mgmt ensures adherence to co process and efficient, consistent resolutions. Supports investigations - identifying related cases, conducting interviews, site visits, more.. Detailed case audit trail recorded. All docs, resolutions, reporting and analysis supported.