This is an Integrated Monitoring tool that brings all important components of your eCommerce architecture such as Webservices, FTPs, Jobs and 3rd Party analytics tool in one single place.
It helps customers with
1.Dashboard-The main roles of this Dashboard are:
• To bring monitoring of all important components of Ecommerce Architecture like Jobs, Webservies and any 3rd Party systems on to a single screen.
• Configurable Proactive Alerting.
• To provide a step by step structured troubleshooting mechanism for the issues identified.
2.Reports-These serve 3 main purposes:
• Overview of Business Process & architecture in terms of efficiency, speed and bottlenecks.
• Root Cause Analysis of an Incident.
• Business Impact of an Incident.
3.Automated Ticketing Interface: We provide an automated ticketing system that can be completely managed from the Dashboard UI.
Initial Target Market is eCommerce sites on SAAS based eCommerce platform-" Demandware".