Our concept is based around people, specifically the guests within service based industries. For example, if the outpatients at a hospital are happy and satisfied with the service they have received, then the hospital is doing a healthy trade. Our software puts the needs of the guest first by advising the workforce.
Sofia is the first product from Flowify, a cloud based solution that looks at a guest journey for a food service establishment and translates it into an omnipresent and omniscient personal assistant for members of a team. Sofia enhances guest experience by providing up to date information on tasks that need to be completed. Also, by prompting your team to offer extras like drinks and dessert menus, Sofia augments your revenue by upselling at every opportunity. Finally, Sofia can help you to identify peaks and troughs in your workload, allowing you to schedule staff when you know you need them, providing the potential for decreased labour costs.