90-sec pitch by CEO: http://youtu.be/DS-wt_GWOmE
BranchTrack improves online learning by adding realistic customer simulations into the mix. When learners face an actual customer and have to make actual decisions, they tend to care more, remember more and apply their knowledge in their jobs faster. When used in e.g. customer service training, better results directly translate into increased revenue and higher customer satisfaction.
We also offer insight into learner behavior within the simulations, uncovers their choices and mistakes. This data can be used to improve work processes, identify skill gaps and prioritise training efforts. It is by far the most cost-efficient way to understand e.g. what all your employees in fact do wrong when they talk to a customer.
Creating complex branching scenarios in BranchTrack is as easy as using post-its or drawing on a whiteboard. Design takes seconds and finished projects can be shared, embedded into courses or downloaded as SCORM packages.