Angry Citizen – online issue submission and tracking system for people complaining about product and services that routes those to corresponding vendors. The solution matches issues with authorities and companies responsible for solving those issues.
End users of the portal – people that have various problems – from low quality products to bad roadwork and unsatisfying customer service. User submits an issue, the issue is directed to authority and the user provided with solutions to the issue.
Customers of the project are government officials, corporations, local deputies, lawyers and various experts. Paid service allows instant access to issue database through CRM that allows issue progress tracking and communication with end users.
Angry Citizen is an entry-point for issue resolution for end users and tool for transparent communication for government, corporations, and experts.